At Easymytrips, we strive to provide a smooth and hassle-free travel booking experience. However, we understand that sometimes travel plans may change, and we want to ensure our customers are informed about the refund and cancellation process. Please read our policy carefully:

Cancellation Policy

Train Bookings: If you wish to cancel your train booking, you can do so within 24 hours of the reservation for a full refund. After 24 hours, cancellations may be subject to the terms and conditions of the respective service provider, and you may only receive travel credits or partial refunds, depending on the provider’s policy.

Flights and Other Services: For flight bookings or any other services made through our platform, cancellations are subject to the policies of the airline or service provider. Some tickets may be non-refundable, while others may offer partial refunds or travel credits.

Refund Policy

Train Tickets: Refunds for train tickets will be processed in accordance with the train operator’s policy. If a refund is eligible, it will be issued after the cancellation request has been approved by the operator. Refund processing times may vary depending on the provider.

Flights and Other Services: Refund requests for flights and other travel services are subject to the individual policies of the airline, hotel, or service provider. We will assist you in contacting the respective provider to initiate the refund process.

How to Request a Cancellation or Refund

To request a cancellation or refund for your train tickets or other services:

Contact our customer support team via email at info@easymytrips.com

Provide your booking reference number, reason for cancellation, and any other relevant information.

Our team will guide you through the process and assist you with your request.

Non-Refundable Fees

Certain fees, such as booking or service fees, may not be refundable depending on the terms set by the service provider. We will inform you of any non-refundable charges at the time of booking.

Important Notes

Refunds may take several business days to process, depending on the provider’s policy and payment method.

All cancellations and refunds are subject to the terms and conditions of the service provider.

Easymytrips does not charge any additional service fees for cancellations or refunds beyond the provider’s terms.

We recommend reviewing the specific cancellation and refund policies of your train operator, airline, or other service provider at the time of booking.

If you need assistance or have any questions regarding cancellations or refunds, please feel free to reach out to our support team.